Travel Contacts


KU Travel Services

Travel Program Questions and Training Inquiries
travel@ku.edu

KU Travel Services: Lori Gutsch

Concur System Support
Contact the Concur Help Desk at concurhelpdesk@ku.edu

 


CTP Contact Information

Online Concur Travel Technical & Navigational Help
na.online@travelctm.com
877-208-1396
7:30 am – 7:30 pm CST, M-F

Full-Service Agent Booking, Reservation Changes, Free Quotes
ku@ctp-travel.com
877-630-1232
7:30 am – 6:30 pm CST, M-F

After Hours Emergency Support
877-200-1501
6:30 pm – 7:30 am CST, M-F, Weekends & Holidays

Group Travel Services (10+)
groups@ctptravelservices.com
800-810-2695
8:00 am – 5:00 pm CST, M-F


KU Payables

State Funded Travel Policy & P-Card Inquiries
payables@ku.edu
785-864-5800

KU P-Card administrator: Mike Lewis

 


KUCR Accounting

Research Funded Travel Policy & P-Card Inquiries
kuresaccounting-l@lists.ku.edu
785-864-4702

KU P-Card administrator: Kevin Teel

 


KUEA Account Services

Endowment Funded Travel Policy & Services Inquiries

KU Endowment: How to Reach Us


Issues While Traveling

If you encounter issues such as flight delays/cancellations or hotel/rental car booking issues while traveling, please reach out to our travel management company, Corporate Travel Planners (CTP).

Phone:   1-877-630-1232, 7:30am-6:30pm CST M-F for Full-Service agent assistance -OR-  1-877-200-1501, 6:30pm – 7:30am CST M-F, Weekends & Holidays for After Hours Emergency agent assistance. 

Please note, this contact information for CTP will be on your emailed travel itinerary.  If traveling internationally, the number to contract while in that country will also be listed on the emailed travel itinerary.

The University of Kansas offers Travel Insurance and  AIG/Travel Guard Assistance Services (pdf) through AIG/Travel Guard

For travel emergencies or for more information about your coverage:

Phone:  U.S. or Canada   1-877-244-6871  or 1-877-278-7196

             International Collect   1-715-346-0859  or 1-715-295-9973

Email:  assistance@aig.com

Printable ID card:  Travel ID Card

If you encounter issues such as flight delays/cancellations or hotel/rental car booking issues while traveling, please reach out to our travel management company, Corporate Travel Planners (CTP).

Phone:   1-877-630-1232, 7:30am-6:30pm CST M-F for Full-Service agent assistance -OR-  1-877-200-1501, 6:30pm – 7:30am CST M-F, Weekends & Holidays for After Hours Emergency agent assistance. 

Please note, this contact information for CTP will be on your emailed travel itinerary.  If traveling internationally, the number to contract while in that country will also be listed on the emailed travel itinerary.

The University of Kansas offers Travel Insurance and  AIG/Travel Guard Assistance Services (pdf) through AIG/Travel Guard

For travel emergencies or for more information about your coverage:

Phone:  U.S. or Canada   1-877-244-6871  or 1-877-278-7196

             International Collect   1-715-346-0859  or 1-715-295-9973

Email:  assistance@aig.com

Printable ID card:  Travel ID Card