CollegiateTravel Planners
KU and KUCR chose Collegiate Travel Planners (CTP) as The University of Kansas’ contracted travel agency because of their customer service and experience serving educational institutions. They understands the unique travel needs of KU travelers.
CTP provides travel management services to over 165 universities nationwide, and is owned by Corporate Travel Management (CTM) which is based in Australia.
CTP Contact Information
We have two Full-Service agents who only support our KU travelers, available to assist with full-service individual and small group bookings, as well as itinerary changes and cancellations. CTP also provide us a Group agent team for 10+ travelers, and emergency after hours agents to assist our travelers during non-business hours, ensuring 24/7 service and support. CTP even offers free technical assistance for those with error messages while booking in online in Concur Travel.
For Full-Service Agent bookings (1-9 travelers), itinerary changes, cancellations, travel price quotes, or to re-run payment for a flight after a card issue is resolved (P-Card payment issues must be resolved with Mike Lewis (UKANS) or Karen Schaller (KUCR))
Agents: Julie Repke and Katherine Sampe
Phone: 877-630-1232 - option 1 l 402-252-4631 if calling outside the US l Email: ku@ctptravelservices.com
8:00 am – 5:00 pm CST, M-F
- No service fee charge to traveler.
Note: Choose option 2 for CTP Group travel agent team and option 3 for CTP Concur Travel tech support team.
If using the call back feature, after leaving your phone number you must remain on the line until the system disconnects the call. Otherwise, if you disconnect the call your number will not be left in the call back queue.
For Group Travel Services (10+) - flight, hotel, ground transportation, events, etc. which involves contracts or agreements
Phone: 800-810-2695 l After HR Emergency Phone: 833-997-1935 or 720-836-1874l Email: groups@ctptravelservices.com l
NOTE: Please complete this CTP Group Request Form or email the CTP Group team to start your group travel booking. An agent will be assigned to your trip and reach out to you.
8:00 am – 5:00 pm CST, M-F
- No service fee charge to traveler or department.
For General After Hours Emergency Support
Phone: 877-200-1501
5:00 pm – 8:00 am CST, M-F, Weekends & Holidays
- No service fee charge to traveler.
For Groups After Hours Emergency Support
Phone: 833-997-1935 or 720-836-1874
For Concur Travel online technical assistance and error resolution
Phone: 877-208-1396 - choose option 1 l Email: na.online@travelctm.com l
7:30 am – 7:30 pm CST, M-F
- Free service
For internal KU travel support please email either travel@ku.edu or concurhelpdesk@ku.edu.
For Concur Expense reimbursement questions, please contact your SSC support staff or LSI/IPSR travel processor.
For Full-Service Agent bookings (1-9 travelers), itinerary changes, cancellations, travel price quotes, or to re-run payment for a flight after a card issue is resolved (P-Card payment issues must be resolved with Mike Lewis (UKANS) or Karen Schaller (KUCR))
Agents: Julie Repke and Katherine Sampe
Phone: 877-630-1232 - option 1 l 402-252-4631 if calling outside the US l Email: ku@ctptravelservices.com
8:00 am – 5:00 pm CST, M-F
- No service fee charge to traveler.
Note: Choose option 2 for CTP Group travel agent team and option 3 for CTP Concur Travel tech support team.
If using the call back feature, after leaving your phone number you must remain on the line until the system disconnects the call. Otherwise, if you disconnect the call your number will not be left in the call back queue.
For Group Travel Services (10+) - flight, hotel, ground transportation, events, etc. which involves contracts or agreements
Phone: 800-810-2695 l After HR Emergency Phone: 833-997-1935 or 720-836-1874l Email: groups@ctptravelservices.com l
NOTE: Please complete this CTP Group Request Form or email the CTP Group team to start your group travel booking. An agent will be assigned to your trip and reach out to you.
8:00 am – 5:00 pm CST, M-F
- No service fee charge to traveler or department.
For General After Hours Emergency Support
Phone: 877-200-1501
5:00 pm – 8:00 am CST, M-F, Weekends & Holidays
- No service fee charge to traveler.
For Groups After Hours Emergency Support
Phone: 833-997-1935 or 720-836-1874
For Concur Travel online technical assistance and error resolution
Phone: 877-208-1396 - choose option 1 l Email: na.online@travelctm.com l
7:30 am – 7:30 pm CST, M-F
- Free service
For internal KU travel support please email either travel@ku.edu or concurhelpdesk@ku.edu.
For Concur Expense reimbursement questions, please contact your SSC support staff or LSI/IPSR travel processor.
Get to Know our Full-Service CTP Agents
Julie Repke
Julie has been in the travel industry for 34 years and has business experience with booking air, car, and hotel with preferred vendors and working with VIP travelers. She previously worked for United Airlines for 18 years and specialized on their International travel desk.
Some fun facts about Julie:
• She has lived in Magnolia, Texas for 17yrs and grew up in Chicago.
• She has a 95lb Golden doodle named Bentley.
• She loves to crochet and read.
• Her favorite travel destinations - Korea, Hong Kong, Switzerland, and Alaska.
Katherine Sampe
Katherine has been in the travel industry for 21 years. She started as a leisure agent, booking reward travel for credit card companies. She has been a Team Lead, an online booking tool technical support specialist, and a corporate travel counselor.
Some fun facts about Katherine:
• She lives in Baltimore, Maryland.
• She loves music and hiking.
• Her bucket list travel destination would be Japan.
CTP Service Fees
CTP services are free for all KU travelers. All fees for Collegiate Travel Planners travel agency services are paid for centrally by the KU Office of the Chief Financial Officer.