Travel Contacts
KU Travel Services
Travel Program Questions and Training Inquiries
General inquiries and questions: travel@ku.edu
KU Travel Services -Travel Manager: Lori Gutsch
Concur System Support
Contact the KU Concur Help Desk for Concur Request/Travel/Expense assistance at concurhelpdesk@ku.edu
Collegiate Travel Planners (CTP) - Travel Agency
Full-Service Travel Agent Booking, Reservation Changes, Flight Recommendation
KU's dedicated agents: Julie Repke and Katherine Sampe
ku@ctptravelservices.com
877-630-1232 - choose option 1 l 402-252-4631 if calling outside the US
8:00 am – 5:00 pm CST, M-F
General After Hours Emergency Agent Support
877-200-1501
5:00 pm – 8:00 am CST, M-F, Weekends & Holidays
Group Travel Services (6+)
CTP Group Request Form or email groups@ctptravelservices.com
800-810-2695 or Group After Hr Emergency 833-997-1935
8:00 am – 5:00 pm CST, M-F
Online Concur Travel Technical & Navigational Help
na.online@travelctm.com
877-208-1396 - choose option 1
7:30 am – 7:30 pm CST, M-F
Enterprise/National - Car Rental
Brian Crockwell, Account Manager
Brian.T.Crockwell@ehi.com
913-636-0195
Account Support Team:
Wes D. Gardner, Truck Fleet Manager
Wes.d.gardner@ehi.com
785-273-3819
KU Payables
State Funded Travel Policy & P-Card Inquiries
payables@ku.edu for policy inquiries
785-864-5800
KU P-Card administrator: Mike Lewis
bpc@ku.edu for UKANS P-Card inquiries
KUCR Accounting
Research Funded Travel Policy & P-Card Inquiries
kuresaccounting-l@lists.ku.edu for policy inquiries
785-864-4702
KUCR P-Card administrator: Karen Schaller
kures_card@ku.edu for KUCR P-Card inquiries
KUEA Account Services
Endowment Funded Travel Policy & Services Inquiries
KU Global Operations & Security (GOS)
International Travel Security Info/Assistance & Export Control Guidance
gos@ku.edu
KU GOS Emergency Phoneline:
785-864-0821
KU GOS Emergency Email:
kutravelsafe@ku.edu
KU Study Abroad & Global Engagement (SAGE)
Advisement & support - all KU students abroad on university-affiliated travel
studyabroad@ku.edu
785-864-3742
SAGE After-Hours Emergency Phones:
785-691-7608
Issues While Traveling
If you encounter issues such as flight delays/cancellations or hotel/rental car booking issues while traveling, please reach out to our travel management company, Collegiate Travel Planners (CTP).
Phone: 1-877-630-1232 option 1, 8:00 am - 5:00 pm CST M-F for Full-Service agent assistance -OR- 1-877-200-1501, 5:00 pm – 8:00 am CST M-F, Weekends & Holidays for After Hours Emergency agent assistance.
Please note, this contact information for CTP will be on your emailed travel itinerary. If traveling internationally, the number to contract while in that country will also be listed on the emailed CTP travel itinerary.
The University of Kansas offers Travel Insurance and AIG/Travel Guard Assistance Services (pdf) through AIG/Travel Guard.
For travel emergencies or for more information about your coverage:
Phone: U.S. or Canada 1-877-244-6871 or 1-877-278-7196
International Collect 1-715-346-0859 or 1-715-295-9973
Email: assistance@aig.com
Printable ID card: Travel ID Card
If you encounter issues such as flight delays/cancellations or hotel/rental car booking issues while traveling, please reach out to our travel management company, Collegiate Travel Planners (CTP).
Phone: 1-877-630-1232 option 1, 8:00 am - 5:00 pm CST M-F for Full-Service agent assistance -OR- 1-877-200-1501, 5:00 pm – 8:00 am CST M-F, Weekends & Holidays for After Hours Emergency agent assistance.
Please note, this contact information for CTP will be on your emailed travel itinerary. If traveling internationally, the number to contract while in that country will also be listed on the emailed CTP travel itinerary.
The University of Kansas offers Travel Insurance and AIG/Travel Guard Assistance Services (pdf) through AIG/Travel Guard.
For travel emergencies or for more information about your coverage:
Phone: U.S. or Canada 1-877-244-6871 or 1-877-278-7196
International Collect 1-715-346-0859 or 1-715-295-9973
Email: assistance@aig.com
Printable ID card: Travel ID Card