Travel Contacts


KU Travel Services

Travel Program Questions and Training Inquiries
travel@ku.edu

KU Travel Services: Lori Gutsch

Concur System Support
Contact the KU Concur Help Desk at concurhelpdesk@ku.edu


Collegiate Travel Planners (CTP)

Full-Service Travel Agent Booking, Reservation Changes, Free Quotes
ku@ctp-travel.com
877-630-1232
7:30 am – 6:30 pm CST, M-F

General After Hours Emergency Support
877-200-1501
6:30 pm – 7:30 am CST, M-F, Weekends & Holidays

Group Travel Services (6+)
groups@ctptravelservices.com - preferred contact method
800-810-2695 or Group After Hr Emergency833-997-1935
8:00 am – 5:00 pm CST, M-F

Online Concur Travel Technical & Navigational Help
na.online@travelctm.com
877-208-1396
7:30 am – 7:30 pm CST, M-F


KU Payables

State Funded Travel Policy & P-Card Inquiries
payables@ku.edu
785-864-5800

KU P-Card administrator: Mike Lewis


KUCR Accounting

Research Funded Travel Policy & P-Card Inquiries
kuresaccounting-l@lists.ku.edu
785-864-4702

KU P-Card administrator: Kevin Teel


KUEA Account Services

Endowment Funded Travel Policy & Services Inquiries

KU Endowment: How to Reach Us


KU Global Operations & Security (GOS)

International Travel Security Info/Assistance & Export Control Guidance
gos@ku.edu

KU GOS Emergency Phoneline:
785-864-0821

KU GOS Emergency Email:
kutravelsafe@ku.edu


KU Study Abroad & Global Engagement (SAGE)

Advisement & support - all KU students abroad on university-affiliated travel
studyabroad@ku.edu
785-864-3742

SAGE After-Hours Emergency Phones:
785-691-7608

785-691-7610


Issues While Traveling

If you encounter issues such as flight delays/cancellations or hotel/rental car booking issues while traveling, please reach out to our travel management company, Corporate Travel Planners (CTP).

Phone:   1-877-630-1232, 7:30am-6:30pm CST M-F for Full-Service agent assistance -OR-  1-877-200-1501, 6:30pm – 7:30am CST M-F, Weekends & Holidays for After Hours Emergency agent assistance. 

Please note, this contact information for CTP will be on your emailed travel itinerary.  If traveling internationally, the number to contract while in that country will also be listed on the emailed travel itinerary.

The University of Kansas offers Travel Insurance and  AIG/Travel Guard Assistance Services (pdf) through AIG/Travel Guard

For travel emergencies or for more information about your coverage:

Phone:  U.S. or Canada   1-877-244-6871  or 1-877-278-7196

             International Collect   1-715-346-0859  or 1-715-295-9973

Email:  assistance@aig.com

Printable ID card:  Travel ID Card

If you encounter issues such as flight delays/cancellations or hotel/rental car booking issues while traveling, please reach out to our travel management company, Corporate Travel Planners (CTP).

Phone:   1-877-630-1232, 7:30am-6:30pm CST M-F for Full-Service agent assistance -OR-  1-877-200-1501, 6:30pm – 7:30am CST M-F, Weekends & Holidays for After Hours Emergency agent assistance. 

Please note, this contact information for CTP will be on your emailed travel itinerary.  If traveling internationally, the number to contract while in that country will also be listed on the emailed travel itinerary.

The University of Kansas offers Travel Insurance and  AIG/Travel Guard Assistance Services (pdf) through AIG/Travel Guard

For travel emergencies or for more information about your coverage:

Phone:  U.S. or Canada   1-877-244-6871  or 1-877-278-7196

             International Collect   1-715-346-0859  or 1-715-295-9973

Email:  assistance@aig.com

Printable ID card:  Travel ID Card