Travel Contacts


KU Travel Services

Travel Program Questions and Training Inquiries

General inquiries and questions: travel@ku.edu

KU Travel Services -Travel Program Administrator: Lori Gutsch

Phone: 785-864-5616

Concur System Support

Contact the KU Concur Help Desk for Concur Request/Travel/Expense assistance at:

Email: concurhelpdesk@ku.edu

Phone: Dawn Kilburn 785-864-5419 / Hunter Rabe 785-864-1871


Collegiate Travel Planners (CTP) - Travel Agency

Full-Service Travel Agent Booking, Reservation Changes, Flight Recommendation  

KU's dedicated agents: Julie Repke and Katherine Sampe can assist with booking for 1 to 9 travelers

ku@ctptravelservices.com

877-630-1232 - choose option 1    402-252-4631 if calling outside the US

8:00 am – 5:00 pm CST, M-F

General After Hours Emergency Agent Support

877-200-1501

5:00 pm – 8:00 am CST, M-F, Weekends & Holidays

Group Travel Services: can assist with booking large groups trips of 10 or more travelers

CTP Group Request Form or email groups@ctptravelservices.com

800-810-2695 or Group After Hr Emergency 833-997-1935

8:00 am – 5:00 pm CST, M-F


Enterprise/National - Car Rental

Brian Crockwell, Account Manager

Brian.T.Crockwell@em.com

913-636-0195

Account Support Team:

AccountSupport@em.com

Wes D. Gardner, Truck Fleet Manager

Wes.d.gardner@em.com

785-273-3819


KU Payables

State Funded Travel Policy & P-Card Inquiries

payables@ku.edu for policy inquiries

785-864-5800

KU P-Card administrator: Mike Lewis

bpc@ku.edu for UKANS P-Card inquiries


KUCR Accounting

Research Funded Travel Policy & P-Card Inquiries

kuresaccounting-l@lists.ku.edu for policy inquiries

785-864-4702

KUCR P-Card administrator: Karen Schaller

kures_card@ku.edu for KUCR P-Card inquiries


KUEA Account Services

Endowment Funded Travel Policy & Services Inquiries

KU Endowment: Resources KU Faculty & Staff webpage


KU Global Risk & Security (GRS)

International Travel Security Info/Assistance & Export Control Guidance

gos@ku.edu

KU GRS Emergency Phoneline:

785-864-0821

KU GRS Emergency Email:

kutravelsafe@ku.edu


KU Study Abroad & Global Engagement (SAGE)

Advisement & support - all KU students abroad on university-affiliated travel

studyabroad@ku.edu

785-864-3742

SAGE After-Hours Emergency Phones:

785-691-7608

785-691-7610

 


Issues While Traveling

If you encounter issues such as flight delays/cancellations or hotel/rental car booking issues while traveling, please reach out to our travel management company, Collegiate Travel Planners (CTP).

Phone:   1-877-630-1232 option 1, 8:00 am - 5:00 pm CST M-F for Full-Service agent assistance -OR-  1-877-200-1501, 5:00 pm – 8:00 am CST M-F, Weekends & Holidays for After Hours Emergency agent assistance. 

Please note, this contact information for CTP will be on your emailed travel itinerary.  If traveling internationally, the number to contract while in that country will also be listed on the emailed CTP travel itinerary.

The University of Kansas offers Travel Insurance and  AIG/Travel Guard Assistance Services (pdf) through AIG/Travel Guard.

For travel emergencies or for more information about your coverage:

Phone:  U.S. or Canada   1-877-244-6871  or 1-877-278-7196

             International Collect   1-715-346-0859  or 1-715-295-9973

Email:  assistance@aig.com

Printable ID card:  Travel ID Card

If you encounter issues such as flight delays/cancellations or hotel/rental car booking issues while traveling, please reach out to our travel management company, Collegiate Travel Planners (CTP).

Phone:   1-877-630-1232 option 1, 8:00 am - 5:00 pm CST M-F for Full-Service agent assistance -OR-  1-877-200-1501, 5:00 pm – 8:00 am CST M-F, Weekends & Holidays for After Hours Emergency agent assistance. 

Please note, this contact information for CTP will be on your emailed travel itinerary.  If traveling internationally, the number to contract while in that country will also be listed on the emailed CTP travel itinerary.

The University of Kansas offers Travel Insurance and  AIG/Travel Guard Assistance Services (pdf) through AIG/Travel Guard.

For travel emergencies or for more information about your coverage:

Phone:  U.S. or Canada   1-877-244-6871  or 1-877-278-7196

             International Collect   1-715-346-0859  or 1-715-295-9973

Email:  assistance@aig.com

Printable ID card:  Travel ID Card