Announcements and Upcoming Events

Announcements

6/20/2024 - American Airline Pricing 

American Airlines has now decided to return most fare content to the EDIFACT channels where our Concur gets its content.  With the exception of some Basic Economy, Main Select, Main Plus fares which we do not recommend, you should now purchase American's lower priced Main Cabin fare options in Concur or access them directly through our travel agency CTP.  Additionally, in early June AA decided to discontinue their plan to limit how AAdvantage loyalty program members could earn miles or points based on booking channels.  Therefore, you will still continue to earn your AA Loyalty points by booking in Concur or through a CTP agent.

5/15/2024 - American Airline Pricing Issue

At this time we are actively working with our travel agency CTP and Concur to get access to American Airlines lower fare prices in our Concur.  These lower prices were strategically removed by American Airlines (AA), but we hope to have them back in our Concur soon.  However, the lower price fares are available to you if you call our CTP agents to book your AA flight. Please call CTP at 877-630-1232 option 1 Monday through Friday between 8am-5pm central time to get best prices for AA. There are no agency fees to call CTP.  I will add another announcement when these lower AA prices are back in our Concur.  Sorry for any inconvenience and thank you for your understanding.

4/25/2024 - KU Travel Fair at the Kansas Union

Despite the dreary rainy day, we had over 100 KU employees who joined us in the Kansas Union to talk with various contracted travel vendors as well as KU departments that play a role in the travel process at KU. Thank you to all who attended and congrats to the 21 employees who won a door prize!  We plan to hold this event again in the future. 

3/14/2024 - New Travel Booking Interface launches on 3/25 with Demos on 3/20 & 3/21

The University of Kansas launched a new travel booking interface and mobile app on March 25. The updates improve functionality and provide a more modern look and feel.

Faculty and staff were invited to a demo of the updated Concur system, which previewed the new interface and improved travel booking experience.

The demo walked through the all-new search and selection process for flights and rental cars, and included a sneak peek video of the new hotel search and selection coming later in 2024. There was an opportunity at the end for Q&A.

Two demo opportunities that were available to provide flexibility for employee schedules:

• Wednesday, March 20 – 2:00-2:45 p.m. 
• Thursday, March 21 – 10:00-10:45 a.m. 

A recording of the demo is available and posted on the Travel website for those who cannot participate in the live demo. Faculty and staff also can sign up for a Concur Travel Request and Booking course in MyTalent.

The updated Concur travel system and other changes to travel processes and policies will improve the KU traveler experience. Please contact travel@ku.edu if you have questions, comments or need assistance.

Please feel free to watch this Concur Travel: The New Travel Experience YouTube video for a brief demonstration overview.

11/29/2023 - Changes to improve the KU traveler experience

KU now has two dedicated CTP travel agents to support our travelers.  Julie Repke and Katherine Sampe are available at 1-877-630-1232 option 1, Monday through Friday from 8am - 5pm central time or via email at ku@ctptravelservices.com. 

CTP service fees previously charged directly to traveler are now eliminated.  All CTP travel service costs are now covered centrally.

KU has added TripLink, which provides the ability to book directly on participating airline and hotel websites by connecting your frequent traveler/reward program numbers in Concur. In addition, TripLink comes with free use of TripIt Pro, an itinerary management mobile app.

Concur is updating their travel booking system interface to improve functionality and provide a more modern look and feel. In addition to the updated online platform, Concur also is redesigning their mobile app to provide a better user experience. We expect to launch the new travel interface and mobile app at KU in early spring.