Home Page Redesign & Improved Hotel Accommodation Booking in Concur


SAP Concur will be launching an updated Home page experience that features a more intuitive design and user-friendly navigation. Beginning August 26, you can choose to enable the new Concur Home page design.

The new Home page redesign will not change any features or functionality of Concur but does offer the following benefits:

  • A refreshed, modern design
  • Simplified navigation
  • Streamlined user workflows to facilitate faster completion of tasks
  • Improved scalability, performance and responsiveness

How do I enable the new Concur Home page design?

Starting Monday, August 26, you will see a banner at the top of the current Concur Home page, which will give you the option to Learn More and Enable the new Home page design. You can also revert back to the current Home page through the banner.  

Will I have to enable the new Home page design?

The current Home page design will remain the default through the end of October. At that time, the default Home page will switch to the new design with the option to revert back to the current design. Starting in January 2025, the new Home page design will be permanent.  

 

Simplified Hotel Accommodation Booking

Concur offers a simplified and more user-friendly experience when booking transportation, which is now also available for lodging. You can now book flight and hotel accommodations together through a single continuous trip search process. And, you’ll see more detailed information and clearer options when searching for accommodations. Training guides on “How to Book a Hotel” are available for various devices on the Travel Services website.  

 

Personal Help When You Need It

Did you know KU has two dedicated CTP travel agents available to assist with your travel needs? Julie Repke and Katherine Sampe can be reached Monday through Friday 8 a.m. to 5 p.m. (central) at 877-630-1232, option 1 or by email at ku@ctptravelservices.com. If you experience an error while trying to book online in Concur, contact our CTP agents to finish the booking for you. KU travelers are not charged a CTP service fee when booking in Concur or with our CTP agents. Our KU Official University Business Travel Policy allows for booking in Concur or directly with our CTP agents.

Questions and Assistance

  • For Concur Travel questions and assistance, please contact KU Travel Services at travel@ku.edu or the Financial Services help desk at concurhelpdesk@ku.edu.

  • For CTP agent booking assistance or trip changes, please contact CTP at 877-630-1232 option 1, M-F 8am-5pm CT or via email at ku@ctptravelservices.com